Reading not your thing? Here are some Videos for you.

Achieving Successful Customer Outcomes and Performance Improvement

The Ticket to Achieving Successful Customer Outcomes and Performance Improvement

Emerging Business Models

Steve Towers gives a talk about new business models vs the old paradigms



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Steve Towers receiving the iCMG Hall of Fame Award

Steve Towers, BPM Guru, Author, Founder & CEO, BP Group, UK; receiving the iCMG Hall Of Fame Award during the iCMG Architecture Excellence Awards 2011

Outside-In and it's potential

The evolution underway within the worlds leading companies is reviewed in this video.