BP Group Annual Survey
results 10 October | September NEWS
  
Toolkits On A Bed
 

The book Customer Expectation Management - Success without Exception, published in 2006, identified global leading best practices and lessons from the worlds top performing companies. We have now harnessd these best practices into a set of practical and easy to use toolkits which will help you transform the way processes work forever.

See the book on Amazon.
 

  


SUCCEED WITH PROCESS & PERFORMANCE IMPROVEMENT
How to develop and manage processes
that succeed every time!

Advanced Process Management offers the opportunity to radically rethink the way we run our organizations. Going beyond traditional approaches such as Lean and Six Sigma you can focus on aligning all the work we do to the reason why we exist - the customer.
If that vision excites you review the stories, case studies and resources that can help you achieve a 15-40% productivity improvement within 90 days, even if you have already used BPM, BPR, Lean or Six Sigma.

You can access the toolkits and other resources including online, inhouse and open class training led by world renowned coaches and mentors.

Find out how we can help you ensure your processes and systems work first time, everytime.

Regards

Steve's signature

Steve Towers
Founder - Towers Associates
Chair - BP Group
.
   

Is this Your Challenge?

  • Need to reduce Costs significantly?
  • Want to improve Service?
  • Seeking Training in Process?
  • Responsible for Performance improvement?
  • Looking to Automate Processes?
  • Need to develop better processes?
  • Tasked with Process Management?
  • Growing beyond Lean and Six Sigma?
  • Require BPM Certification?

Access Help now

 

Next Steve Towers seminar
Accelerated Cost Reduction
21-22 October 2008
"Amazing and of the moment. Highly receommended"
COO Telco, India

If you have a specific enquiry let us know here - Info Request