Overview of the Programme
The Certified Process Professional® (CPP) Program takes BPM Training to an entirely new level.
Deiivered by BP Group Coaches and Partners across the globe this premier WORKSHOP is designed for those seeking professional skills in process management, process improvement, process alignment and innovation. The Advanced Business Process Management Methods and Techniques that Deliver!
- Uncover Process Improvement opportunities in just hours - in any process, big or small
- Identify Actions that will improve process efficiency by 30% to 60% within 90 days of deployment
- Delight your Customers (making them your biggest advocates) through Successful Customer Outcomes
- Innovate to compete, set the market trend and even dominate your industry
Professionals interested in becoming Certified Process Professionals® must complete the required courses and pass a comprehensive test, case study submission and peer review depending on the level of attainment.
The courses are intended to educate the student in the work of the business process professional and the associated validation to verify that they have understood and can deliver the concepts.
A dynamic and comprehensive approach to creating and managing enterprise processes that deliver sustained high performance, encompassing the full range of management systems and practices. Content based on the experiences of hundreds of companies and the BP Group (www.bpgroup.org) networks ongoing research.
WHO SHOULD ATTEND
Senior executives, operating managers, process owners, resource managers, members of process design teams and program management offices, functional managers, key front-line personnel, and everyone else with a stake in getting the most out of business processes.
Course attendees will learn how to:
- exploit process management for triple crown* benefits with sustained high performance
- develop performance metrics for end-to-end processes
- link processes to enterprise business goal
- coach and align people for performance and process management
- improve business performance immediately (15-40% within 90 days) and
- establish a method to sustain continuous improvement (annual improvements 15-20%)
- achieve the tactical and strategic payoffs of process
WHAT YOU GET
· Hands-on instructor-led WORKSHOPs by world recognized Coach(es)
· All Materials electronically (for your own internal use) with online support
· Certification as a Certified Process Professional (CPP) Levels 1-5 (Practitioner, Professional and Master)
· SIX Practical toolkits to takeaway and use immediately
· CEMMethod® guidebook
· Copy of the latest book "Outside-In. The secret of the 21st century leading companies" (published 2010)
· Membership in the worlds premier Process & Professional business club
· Unique one to one telephone support (dedicated telephone number)
· Simply the most ADVANCED TECHNIQUE for process improvement; typically producing extraordinary improvement results on processes in LESS THAN 90 DAYS