LEVEL Six, Seven & Eight - Strategy, Leadership and Execution
FROM MASTER to ADVANCED MASTER
LEVEL SIX – Enterprise BPM Strategy
Several exemplar case studies, practical exercises, toolkit and template takeaways plus a hard and soft copy of the latest book “Outside-In. The Secret of the 21st centuries leading companies”.
FROM MASTER to ADVANCED MASTER
LEVEL SEVEN – Enterprise BPM Leadership
Complimentary to Enterprise BPM Strategy we review the four key models of leadership for successful BPM
FROM ADVANCED MASTER to CHAMPION
LEVEL EIGHT – Enterprise BPM Execution, Strategic and Operational Deployment
An Advanced BPM center of excellence (COE) is essential for organizations planning to adopt BPM across the enterprise. It has both a Strategic and Operational intent and provides a governance mechanism as orgnisations adopt ABPM and Outside-In. The evolution from functional/specialist (inside-out) to Enterprise wide and Customer Experience based processes (Outside-In) sees challenges in terms of standardization, scalability, performance and governance.
Ultimately the COE provides the means to mature the organisation beyond the industrial/information age mindset and embrace Next practice approaches. Advanced Organisations make real the mantra "The Customer Experience is the Process" and in doing so out perform those still locked into a 20th century, top to bottom left to right mindset.
This two day practical expose provides the approach, means and method to implement and develop a COE to ensure the enterprise is aligned and able to reap the benefits of Outside-In.
The CPP Champion has at their disposal the most comprehensive Strategic and Operational methods and tools available to ensure both individual and corporate success. Introduced in 2011 the CPP Champion will belong to an elite in their profession and is a vital resource for Enterprise and Outside-In transformation in the coming decades.
LEVEL SIX – Enterprise BPM Strategy
Several exemplar case studies, practical exercises, toolkit and template takeaways plus a hard and soft copy of the latest book “Outside-In. The Secret of the 21st centuries leading companies”.
- Aligning the core business processes with organization Vision & Mission
- Understanding the key metrics that create the Enterprise BPM deliverables
- Managing and maturing the key metrics to ensure success
- Ensuring BPM is on the Top C Level suites radar
- Unifying Enterprise BPM with Strategy explicitly and forever
- Connecting the dots… linking everything to process
- The Process Performance Landscape®
includes Advanced application of Successful Customer Outcome Modelling,
Moments of Truth, Breakpoints, Business Rules, Points of Failure
- Enterprise Process Maturity modelling
- The Organization Readiness & Competency Assessment®
- The Enterprise BPM Scorecard
- The Outside-In Strategic Business Model®
- Customer Expectation Management Method®
FROM MASTER to ADVANCED MASTER
LEVEL SEVEN – Enterprise BPM Leadership
Complimentary to Enterprise BPM Strategy we review the four key models of leadership for successful BPM
- Lead Successfully through the engagement and drive of the key people and teams
- Get lasting results through positive change focused on process, operational and strategic intent
- Optimize performance at the individual, team and corporate level
- Develop and Build powerful BPM teams that deliver results and exceed expectations
- Implement 21st century rewards structures to motivate and reinforce effective behaviours and on-going delivery
FROM ADVANCED MASTER to CHAMPION
LEVEL EIGHT – Enterprise BPM Execution, Strategic and Operational Deployment
An Advanced BPM center of excellence (COE) is essential for organizations planning to adopt BPM across the enterprise. It has both a Strategic and Operational intent and provides a governance mechanism as orgnisations adopt ABPM and Outside-In. The evolution from functional/specialist (inside-out) to Enterprise wide and Customer Experience based processes (Outside-In) sees challenges in terms of standardization, scalability, performance and governance.
Ultimately the COE provides the means to mature the organisation beyond the industrial/information age mindset and embrace Next practice approaches. Advanced Organisations make real the mantra "The Customer Experience is the Process" and in doing so out perform those still locked into a 20th century, top to bottom left to right mindset.
This two day practical expose provides the approach, means and method to implement and develop a COE to ensure the enterprise is aligned and able to reap the benefits of Outside-In.
The CPP Champion has at their disposal the most comprehensive Strategic and Operational methods and tools available to ensure both individual and corporate success. Introduced in 2011 the CPP Champion will belong to an elite in their profession and is a vital resource for Enterprise and Outside-In transformation in the coming decades.
