Towers Associates

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  • About You
  • About Us
    • BP Group
    • Summary
    • What We Do
  • Training
    • Certifications >
      • CPP Level One - Certified Process Practitioner® (CPP)
      • CPP Level Two - Certified Process Professional® (CPP)
      • CPP Level Three - Certified Process Professional® (CPP)
      • CPP Level Four - Certified Process Professional Master® - CPP (Master)
      • CPP Level Five - Certified Process Professional Master® - CPP (Master)
      • CPP Level Six, Seven & Eight - CPP Advanced Master® & Champion®
    • Testimonials >
      • Videos of Events and Interviews
      • BP Group clients
      • Their Opinion
    • Frequently Asked Questions
    • About
    • Why
  • Resources
    • Annual Refresher
    • Videos
    • Slideshows
    • Resources from the CPP program
    • Blogs >
      • Successful Customer Outcomes
      • BPM Leaders
      • Outside-In Insider: James Dodkins
      • Udayan Banerjee - Indian Technology Guru
      • Ian Gotts - Tech CEO
      • Customer Centric Process Innovations - Samir Asaf
      • Customer Service
      • Mark Barnett
    • Your Material >
      • Address for Outside-In Book
      • OutsideIn
      • Address for Certificate
  • Contact
  • CPP Advanced Master & Champion Expression of Interest
  • BPGCertificate
  • Steve Towers


LEVEL FIVE- BPM, Bridging the Gap - Business & Technology

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"Exceptional and life transforming. This training should be on every corporate agenda" 
CIO Pharmaceutical, Florida
 

CONTENT
CPP Level 5 brings it all together. Split into two sub sessions 
(a) Integration, we feature ‘bridging the business IT divide’ and integrating the sometimes disparate business functions into a cohesive ‘Outside-In’ delivery. In the second session 
(b) Implementation, we determine the most effective programme, project and team structures to successfully implement Advanced BPM.  

WHO SHOULD ATTEND
Senior executives, operating managers, process owners, resource managers, members of process design teams and program management offices, functional managers, key front-line personnel, and everyone else with a stake in getting the most out of business processes. Especially valuable to those responsible for ensuring Enterprise wide success of Process Transformation initiatives. 

RESULTS
Course attendees will learn how to:

Specific items covered include:

(a) Integration

  • The very latest research and challenges associated with deploying BPM successfully.
    Latest - Includes the SIX key questions you should ask when evaluating a 
    business process management solutions vendor.
  • Integrate your current technologies with the 'outside-in' business perspective
  • Ensure the use of appropriate technology for delivering successful BPM
  • Create a mutual alignment of business and technology to deliver success
  • Create a framework to implement technology for innovative process improvements
  • Develop and reinforce business and technology alignment
  • Assess appropriate 'solutions' for varied business challenges
  • Implement a robust framework for solutions identification, introduction and assimilation into existing process architectures
  • Identify the skills and approach for best practice process technology delivery
  • Understand and takeaway the Technology Evaluation Framework (the 200+ criteria selection tool)
  • Identify the skills and approach for best practice process technology delivery

(b) Implementation

  • Starting (or realigning), growing and sustaining Advanced BPM across the organisation
  • Developing the appropriate skillsets, team structures and roles
  • Growing the internal competence and implementing a robust development and process maturity system
  • Introducing (or consolidating) Process Ownership and Stake-holder Management
  • Advancing SCO frameworks to precisely identify Customers, their needs (internal and external), and the Outside-In Maturity Advance Framework(tm) (OIMAF)
  • Evaluating and Assuring cross business support for Advanced BPM from the top team to the front-line

WHAT YOU GET
· Hands-on instructor-led WORKSHOPs by world recognized Coaches
· All Materials electronically (for your own internal use) and online support  
· Certification as a Certified Process Professional (CPP) Levels 1-5 (practitioner, professional and master)
· SIX Practical toolkits to use and takeaway immediately
· CEMMethod(tm) guidebook
· Copy of the latest book "Outside-In. The secret of the 21st century leading companies" (published 2010) 
· Membership in the world’s premier Process & Professional business club
· Unique one to one telephone support (dedicated telephone number)

 
Simply the most ADVANCED TECHNIQUE for process improvement; typically producing extraordinary improvement results in LESS THAN 90 DAYS
 



LEVEL 1   -   LEVEL 2   -   LEVEL 3   -   LEVEL 4   -   LEVEL 5
We have helped many of the world's best performing companies successfully transform their Business.
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 Contact us: +44 203 3030 894 © BP Group MMXVIII