Towers Associates

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  • About You
  • About Us
    • BP Group
    • Summary
    • What We Do
  • Training
    • Certifications >
      • CPP Level One - Certified Process Practitioner® (CPP)
      • CPP Level Two - Certified Process Professional® (CPP)
      • CPP Level Three - Certified Process Professional® (CPP)
      • CPP Level Four - Certified Process Professional Master® - CPP (Master)
      • CPP Level Five - Certified Process Professional Master® - CPP (Master)
      • CPP Level Six, Seven & Eight - CPP Advanced Master® & Champion®
    • Testimonials >
      • Videos of Events and Interviews
      • BP Group clients
      • Their Opinion
    • Frequently Asked Questions
    • About
    • Why
  • Resources
    • Annual Refresher
    • Videos
    • Slideshows
    • Resources from the CPP program
    • Blogs >
      • Successful Customer Outcomes
      • BPM Leaders
      • Outside-In Insider: James Dodkins
      • Udayan Banerjee - Indian Technology Guru
      • Ian Gotts - Tech CEO
      • Customer Centric Process Innovations - Samir Asaf
      • Customer Service
      • Mark Barnett
    • Your Material >
      • Address for Outside-In Book
      • OutsideIn
      • Address for Certificate
  • Contact
  • CPP Advanced Master & Champion Expression of Interest
  • BPGCertificate
  • Steve Towers


Free Outside-In Resources for All

 

Blogs

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OI Dash

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Slideshows

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