Towers Associates

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  • About You
  • About Us
    • BP Group
    • Summary
    • What We Do
  • Training
    • Certifications >
      • CPP Level One - Certified Process Practitioner® (CPP)
      • CPP Level Two - Certified Process Professional® (CPP)
      • CPP Level Three - Certified Process Professional® (CPP)
      • CPP Level Four - Certified Process Professional Master® - CPP (Master)
      • CPP Level Five - Certified Process Professional Master® - CPP (Master)
      • CPP Level Six, Seven & Eight - CPP Advanced Master® & Champion®
    • Testimonials >
      • Videos of Events and Interviews
      • BP Group clients
      • Their Opinion
    • Frequently Asked Questions
    • About
    • Why
  • Resources
    • Annual Refresher
    • Videos
    • Slideshows
    • Resources from the CPP program
    • Blogs >
      • Successful Customer Outcomes
      • BPM Leaders
      • Outside-In Insider: James Dodkins
      • Udayan Banerjee - Indian Technology Guru
      • Ian Gotts - Tech CEO
      • Customer Centric Process Innovations - Samir Asaf
      • Customer Service
      • Mark Barnett
    • Your Material >
      • Address for Outside-In Book
      • OutsideIn
      • Address for Certificate
  • Contact
  • CPP Advanced Master & Champion Expression of Interest
  • BPGCertificate
  • Steve Towers

Review previous sessions, interviews and testimonials


This keynote at NASSCOM in India sets the scene - who are the BP Group, who is Steve Towers, and then we delve for 30+ minutes into the territory of Outside In and High Performance Organizations.

The slides are embedded in the video, hiowever you can also download them from slideshare with this link: http://www.slideshare.net/stowers/steve-towers-nasscom-bpo-summit-2012-opening-keynote

Let us know what you think and it will be our pleasure to send you a copy of the upcoming new book High Performance Organizations as soon as it is published (early 2015)
We have helped many of the world's best performing companies successfully transform their Business.
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