Towers Associates

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    • BP Group
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      • CPP Level One - Certified Process Practitioner® (CPP)
      • CPP Level Two - Certified Process Professional® (CPP)
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    • Resources from the CPP program
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      • Successful Customer Outcomes
      • BPM Leaders
      • Outside-In Insider: James Dodkins
      • Udayan Banerjee - Indian Technology Guru
      • Ian Gotts - Tech CEO
      • Customer Centric Process Innovations - Samir Asaf
      • Customer Service
      • Mark Barnett
    • Your Material >
      • Address for Outside-In Book
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  • Steve Towers

Steve Towers delivers the keynote in India, September 2012

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The National Association of Software and Services Companies (NASSCOM) is a trade association of Indian Information Technology (IT) and Business Process Outsourcing (BPO) industry. Established in 1988, NASSCOM is a non-profit organization.

NASSCOM is a global trade body with over 1200 members, of which over 250 are global companies from the US, UK, EU, Japan and China. NASSCOM's member companies are in the business of software development, software services, software products, IT-enabled/BPO services and e-commerce.

Access and download the slides from the keynote: http://lnkd.in/n4y-Am

And review the core of the presentation

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