Towers Associates
About You
About Us
BP Group
Summary
What We Do
Training
Certifications
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CPP Level One - Certified Process Practitioner® (CPP)
CPP Level Two - Certified Process Professional® (CPP)
CPP Level Three - Certified Process Professional® (CPP)
CPP Level Four - Certified Process Professional Master® - CPP (Master)
CPP Level Five - Certified Process Professional Master® - CPP (Master)
CPP Level Six, Seven & Eight - CPP Advanced Master® & Champion®
Testimonials
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Videos of Events and Interviews
BP Group clients
Their Opinion
Frequently Asked Questions
About
Why
Resources
Annual Refresher
Videos
Slideshows
Resources from the CPP program
Blogs
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Successful Customer Outcomes
BPM Leaders
Outside-In Insider: James Dodkins
Udayan Banerjee - Indian Technology Guru
Ian Gotts - Tech CEO
Customer Centric Process Innovations - Samir Asaf
Customer Service
Mark Barnett
Your Material
>
Address for Outside-In Book
OutsideIn
Address for Certificate
Contact
CPP Advanced Master & Champion Expression of Interest
BPGCertificate
Steve Towers
About You
About Us
BP Group
Summary
What We Do
Training
Certifications
>
CPP Level One - Certified Process Practitioner® (CPP)
CPP Level Two - Certified Process Professional® (CPP)
CPP Level Three - Certified Process Professional® (CPP)
CPP Level Four - Certified Process Professional Master® - CPP (Master)
CPP Level Five - Certified Process Professional Master® - CPP (Master)
CPP Level Six, Seven & Eight - CPP Advanced Master® & Champion®
Testimonials
>
Videos of Events and Interviews
BP Group clients
Their Opinion
Frequently Asked Questions
About
Why
Resources
Annual Refresher
Videos
Slideshows
Resources from the CPP program
Blogs
>
Successful Customer Outcomes
BPM Leaders
Outside-In Insider: James Dodkins
Udayan Banerjee - Indian Technology Guru
Ian Gotts - Tech CEO
Customer Centric Process Innovations - Samir Asaf
Customer Service
Mark Barnett
Your Material
>
Address for Outside-In Book
OutsideIn
Address for Certificate
Contact
CPP Advanced Master & Champion Expression of Interest
BPGCertificate
Steve Towers
_
Phone
If you would like to contact us by phone please call
EUROPE +44 203 3030 894
USA +1 800 303 0924
AUSTRALIA +61 02 8006 9268
SOUTH AFRICA +27 83 415 3568
SWEDEN +46 08 559 24 688
CHINA +86 8198 0624
Email
If you would like to contact us by email please get in touch with
Rachel Smith at
[email protected]