Successfully delivered multi-million GBP complex technology & business change programmes and projects within Treasury, Corporate Banking, Trade Finance, Risk Management, Wealth Management and Private Banking, CRM, Business Intelligence environments. A number significantly exceeded mandate objectives, including 4 complex system implementations which were the fastest of the solution type in the world. Experience includes products from leading suppliers such as Temenos, Misys, Murex, China Systems, Sungard, DST.

Kenneth has 23 years experience in analysing, documenting and re-engineering business processes and developing business process frameworks with over thirty projects:
 Model the Current State business processes and business rules of QT’s Land Transport & Safety’s record’s management, Identify a better business model through distributing records management accountability;
 Analyse, model, and re-engineer business processes for IP Australia improving customer service and staff productivity, and reducing operating costs of up to $8.5 million; .... (28 more...)

Dick Lee is founder and Principal of High-Yield Methods – a consultancy dedicated to helping clients achieve customer-centricity. In the mid-1990s, HYM introduced Visual Workflow - the first, formal Outside-In process approach. Prior to that, Dick developed a very successful customer-centric planning process, Hyper-Planning. HYM focuses on creating alignment with customers: first aligning strategy to customers; then process to strategy; and finally technology to process.

Sunil is practicing architect & CEO of iCMG. He is an architecture strategist who is influencing enterprise decisions for realizing systems worth $10 mn to $50 mn. As an architecture coach/mentor, have taught enterprise & software architecture classes to over 5,000 professionals (cumulative) throughout South America to South Asia.

Experienced business process professional, management consultant, project manager, business development and client services manager with extensive experience in banking and finance sector.

Advanced business process management, Organisational efficiency and strategy, Customer experience, Technology

As the BPM Program Director for the world's largest environmental non-profit organization, The Nature Conservancy, Erika's focus is on promoting business process effectiveness as an integral component to organizational success and on instilling BPM, its use, and its value as fundamental components of the organization's culture

Marjolein has 22 years as Director of her own consultancy company with a client base from both the Corporate and Public Sectors. She is a qualified Information Designer, a certified Project Management Professional, and a Certified Process Professional (5) with extensive experience in the development of business operations management and project management systems. In addition, her skills include teaching and training development, delivery and facilitation.

General business and managment consulting, with speciality in large and complex systems (e.g. ERP, DW, CRM, etc)

complex business systems and projects, design and development, leadership and motivation, migrations and integration, efficiency and reliability initiatives

A Certified Process Professional - making the customer the center of the organisation.
Just completed an MBA in Technology Management.
Main areas of expertise lie in the Supply chain area with long-term experience of Procter & Gamble's global supply chain and linked IT systems

Specializing in software design and implementation in the supply chain area. Technical experience in mainframe (COBOL, CICS, DB2), SAP (SD and gATP) and Java (J2EE, Oracle) areas.

I have been working hard since I was a little boy and therefore I have plenty of different kinds of job experiences. Since year 2002 I have been doing full time internet software planning and implementing as a software architect until 2008. Since 2008 I have worked as an Enterprise Architect and Java team leader with keen focus on process improvement until 2009. Since 2010 I have been business development consultant with focus on business process and customer expectation management.

Martina has spent most of her 20 year long career, combining her theoretical background in business administration and psychology with a in-dept hands-on experience of technology, bridging the gap between business and technology.
She has worked both as an employee and consultant in roles as Business Controller, Solution Architect and Project Manager