BP Group offer training and support, inclass or online to achieve recognition as a Certified Process Professional (CPP). This three day program gives participants everything they need to implement CEM successfully. More
The book can be ordered from this link.
About the Author
Steve Towers, Co founder and Chair of the BP Group and founder of Towers Associates, is an expert on process and performance transformation. Steve founded the first community focused on business process management in 1992.
Steve has bases in Europe (UK), Texas and Colorado.
