CONFERENCES & SEMINARS
Keynotes, chairing and workshops at several major global conferences every year - here's a selection of upcoming events including the features of the last two years
The Next Events.... see below for previous engagements
The BP Group works with the BEST conferences to provide you the customer with great indepth experiences, coupled with learning and networking.
If you are considering attending one of our sponsored events review these videos and listen to delegates and sponsors.
Process Excellence in Financial Services - London 2009 (4 mins) | Lean Six Sigma & Process Improvement - Florida 2010 |
One global Summit, One week, One place containing everything you need to optimize ROI from your process excellence program and succeed in 2011. Your chance to delve deep into cost-cutting, operational and process transformation, process improvement strategies for profit generation, the customer experience, innovation, talent development and much more it's the essential industry meeting of the year to help pull your business back on track after the recession.
Features BP Group Workshop
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Year round programme featuring Enterprise BPM - 2010 includes USA, Australia, Japan, South Korea, Singapore, Europe, South Africa
"This program exceeded my expectations" "Steve promised to change my view of process forever. Job done." "Steve led the best training sessions I have ever taken in my 20+ years as a professional. After those sessions I was able to have immediate impact on my organization. Steve is a very sharp, personable, interesting individual, and a real pleasure to work with. I continue to remain in regular contact with Steve and consider him an invaluable resource on BPM and on change management in general.”
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iCMG world The world's leading companies have come to realize that only when their customers are successful, will they be successful. In pursuit of their market leadership not only they need to spend time to look inside their business to know how things are getting done but also look outward to get deep understanding of their customers. It is a fair guess to say that a massive chunk of corporate resources go into such efforts, whether it is in IT, finance, sales, marketing, or operations. At this workshop you will Learn from the lessons from decades of real experience with real (and successful) BPM initiatives for taking BPM from promise to practice. This will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM. Review Here Now. {...} |
Review Here Now. {...} |
Speaking, Coaching Topics & Programs
Towers Associates support talks and keynotes in topics such as business transformation, BPM, corporate strategy, process alignment, executive engagement, Strategy maps, Balanced Scorecard, BPR, CEM, Successful Customer Outcomes - in fact most things related to performance improvement.
Specific Industry expertise in
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Domain knowledge:
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In the last three years conferences and seminars delivered include:
IIR Telecoms - Amsterdam BPM and Local Governance
Prince Salman Center The Certified Process Professional The Certified Process Professional BPM09 World Tour Enterprise BPM09 BPM08 World Tour BPM08 World Tour BPM08 World Tour FST 'C' Level BPE in Financial Services Marcus Evans BPM & Outsourcing for Telecoms The IQPC Exchange, The India CPP Advanced BPM Program - Leader - 9th Annual Process Excellence Summit Overview of Appearances in 2007 (pdf)
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The Certified Process Professional CIO Healthcare Summit The Certified Process Professional The Certified Process Professional BPM in Telecoms The 5th Annual FST Summit - Europe 3rd Annual BP Innovation CRM Excellence 2007 Process Excellence in Financial Services
Wipro BPM Seminar Shared Service & Outsourcing The 2007 Six Sigma Excellence Summit Gartner BPM Summit Conference & Workshop IIR BPM Conference BPM Professional Certification International IQPC BPM Forum |
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