CONFERENCES & SEMINARS
Keynotes, chairing and workshops at several major global conferences every year - here's a selection of upcoming events including the features of the last two years
The Next Events.... see below for previous engagements
Miami, Florida Undoubtedly, the use of process improvement methodologies such as Six Sigma and Lean has changed the way many organizations have functioned in the last decade. Leading companies continue to reap the benefits of using these methodologies to solve business issues, drive continuous improvement in product quality, customer service delivery and ultimately drive real impact to their top and bottom lines. Implementing Process improvement techniques is not an easy task in itself. At the same, it is imperative to focus on managerial aspect of BPM such as tools and techniques that help end-users, process owners and BPM practitioners within an organization to function properly within BPM framework. |
 |
|||
Who will attend
Review Here Now.. {...} |
India - March
The world's leading companies have come to realize that only when their customers are successful, will they be successful. In pursuit of their market leadership not only they need to spend time to look inside their business to know how things are getting done but also look outward to get deep understanding of their customers. It is a fair guess to say that a massive chunk of corporate resources go into such efforts, whether it is in IT, finance, sales, marketing, or operations. At this workshop you will Learn from the lessons from decades of real experience with real (and successful) BPM initiatives for taking BPM from promise to practice. This will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM. Rest assured, you will never think about business in the same way again. Review Here Now. {...} India - March
|
Speaking, Coaching Topics & Programs
Towers Associates support talks and keynotes in topics such as business transformation, BPM, corporate strategy, process alignment, executive engagement, Strategy maps, Balanced Scorecard, BPR, CEM, Successful Customer Outcomes - in fact most things related to performance improvement.
Specific Industry expertise in
|
Domain knowledge:
|
In the last two years conferences and seminars delivered include:
Review Previous Events: (or view upcoming)
FST 'C' Level BPE in Financial Services Marcus Evans BPM & Outsourcing for Telecoms The IQPC Exchange, The India CPP Advanced BPM Program - Leader - 9th Annual Process Excellence Summit (IQPC) The Certified Process Professional class CIO Healthcare Summit The Certified Process Professional class Overview of Appearances in 2007 (pdf) The Certified Process Professional class BPM in Telecoms (Marcus Evans)
|
The 5th Annual FST Summit - Europe 3rd Annual BP Innovation CRM Excellence 2007 Process Excellence in Financial Services
Wipro BPM Seminar Shared Service & Outsourcing The 2007 Six Sigma Excellence Summit Gartner BPM Summit Conference & Workshop IIR BPM Conference BPM Professional Certification International IQPC BPM Forum |
