You may be
doing things right,
but are you
doing the Right Things?

Creator & Author of CEM: http://tinyurl.com/ww6jn
My 'Firsts: http://www.towersassociates.com/#Firsts

Work: +1 303 800 0924
Mobile: +44 779 292 2695
Fax: +1 303 496-1167 (US)
Fax: +44 20-7760-6447 (UK)
Email: steve dot towers at towersassociates (oneword) dot com
chessfiend2 (Skype)
Linkedin: www.linkedin.com/in/stevetowers
General Enquiries: Contact form

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Steve was a principal speaker at the 9th Annual Process Excellence Summit in London recently