BP Group – Process &
Performance News – October 2009
A
periodic update for all things process
5 Articles, 4 Presentations, 3 Books, 2 Conferences, 1 Whitepaper - liftoff...
The Global Financial Crisis is over - fantastic, we can get on with transforming the world.
Seriously though many organisations are battered and bruised however the ones who 'get it' have not experienced the downturn. In fact they are thriving.
Apple for one "announced financial results for its fiscal 2009 third quarter ended June 27, 2009. The Company posted revenue of $8.34 billion and a net quarterly profit of $1.23 billion".
That's $19 million a day PROFIT. How so? Outside-In that's the reason why.
So with that promising start in mind we have this month a series of optimistic upbeat presentations to inspire is all. Transforming the planet - One person, One process, One organisation at a time!
|
|
|
|
1 |
Conferences |
|
|
|
|
2 |
| Business
Process
Professional Training |
|
Certified Process Professional - Q4 2009 - Latest Testimonials
"Exceptional and life transforming. This training should be on every corporate agenda"
CIO Pharmaceutical, Florida
Boston | New Zealand | Australia | Singapore | London
Dubai | Bangalore | Mumbai | Frankfurt | Orlando
|
|
|
Books |
|
|
|
Outside-In.
The secret of the 21st century leading companies.
Pre order now
|
|
3 |
Presentations
(powerpoints):
You will need to be a BP Group member - it is free - join here |
|
Acheiving Excellence in
Times of Change,
Havana Abid,
Operations Director, Retail Bank, UK |
Introduction to Outside-In
Dick Lee,
Principal, High Yield Methods, US |
|
4 |
| |
|
Moments of Truth - Latest
Steve Towers, Founder,
BP Group |
Articles |
|
Who is the customer? Sounds like a simple question and there should be an equally simple answer. But maybe it is not quite so simple.
Stan Kirkwood
|
|
5 |
The LinkedIn Group features more than 240 active discussions & downloads |
|
Why do some organizations chose to shoot themselves in the foot regarding customer satisfaction when doing the right thing is just as simple?
Alan Holbrook |
| |
Did you know? Video previewing the global transformation
Steve Towers |
| |
Isolating processes from business strategy
Thomas Olbrich |
| |
How is Outside In different than being Customer Focused? Given my limited understanding of what Outside In may entail, it seems like hype to me.
Stan Kirkwood |
|
|
BP Group Members can -
access the latest overview |
| |
Certification Moves to a New Level
- seven in fact!
Our new site, Certified Process Professional has just opened its doors. In conjunction with the Process Management Institute the updated and advanced programme will continue to spread the word of EFFECTIVE and PROVEN BPM. Cut the theory and get to the heart of achieving results from the worlds first and foremost BPM programme.
The Seven levels include:
Available immediately as Open or In-house programmes you can review courses advertised
to Level 3 at www.bp2009.com or drop us a line and tell us what you are interested in:
Level 4 - Perform - Performance Management & BPM
Level 5 - Integrate - Technology & BPM
Level 6 - Strategy - BPM and the Strategic elements
Level 7 - Leadership - Leading with BPM - Your people, your customers and your markets
|
In class Training exceeds Expectations.
"Exceptional and life transforming. This training should be
on every corporate agenda"
CIO - Pharma, Florida.
> Review the Programme <
Put it to the challenge and join our global transformation
- one person, one process and one organization at a time.
http://www.certifiedprocessprofessional.com
"Practical, Pragmatic and with a fantastic toolkit to take away!"
Now in Australia, USA, Europe, South America.
In the next six months:
South Africa, Dubai (UAE), Riyadh (KSA), United States, UK, Australia, India, Argentina, Spain
This programme includes exposure and application of THREE proven methods
8 Omega, Customer Expectation Management and the latest praxis Advanced Process Management.
Review the Programme
|
BPGroup Linkedin - Join the discussion, network and participate in our Special Interest Groups
| You will need to be a member of the BP Group on Linked to access many of these resources - if you are not here is the link to join (it's FREE and always will be) - http://bit.ly/kADnq |
| Specialist sub-groups - indepth expertise - thought leadership - networking
|
 |
|
|
|
|
|
|
|
|
| Nic Harvard |
|
Dick Lee |
|
Janne Ohtomen |
|
Steve Towers |
|
John Corr |
|
|
|
