BP Group – Process & Performance News – April 2009
A periodic update for all things process

BPM Manifesto - do we need one? - Theo Priestley
Is there value in documenting processes if you're going to change them? - Stan Kirkwood
Process Savings potential - Karl-Oskar Brännström
BPM and overcoming complexity - New slide show - Steve Towers
What is BPM? - Annual Survey 2009 - contribute here
Conferences - BPM In Telecoms (Amsterdam) - BPE 5th Annual (London)
Certification Moves to a New Level - seven in fact!

Welcome,

This last four weeks has seen me at conferences, seminars and training in the Gulf States, Australia, India, Singapore and Malaysia. Accordingly the number of Certified Process Professionals (CPPs) is now nearing 7,000 and as a consequence we are releasing, following the beta run-outs CPP Levels 4-7. Always current with the latest case studies, advanced BPM praxis is needed more than ever so if you wish to endorse your understanding with qualification review the programme.

Our online community now tops more than 1500 participants and this month we are providing a flavor of the most popular discussions.

BPGroup - Latest
More than 100 discussions - 1550 members online
6,500+ Certified professionals - 30,000+ global members
Join us online now!

BPM Manifesto - do we need one? - Theo Priestley

I have to ask, with all the furore the Cloud Manifesto has created, does our world need a once-and-done framework to finally define the who, what, why, where, how ?

Steve Roberts is the first of more than 40 responses...

Interesting question - especially the why. Few get beyond the immediate to mid-level reasons to trully discuss the full power of Business Process Management in a real-time / hyper competitive/ fully risk charged environment. The impacts on organisations and society will be profound. Do we dare ? Timing is important. Few organizations are beyond "level 1" of comprehension or "maturity". They might have to mature a bit more before discussing elements beyond level 5...

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Is there value in documenting processes if you're going to change them? - Stan Kirkwood

Stan sets the scene....
I had a conversation with several executives who wish to document hundreds of processes before they get rid of them when they implement a new ERP system. I have spent many years redesigning processes and can't think of any real value in them doing what they plan on doing. They will spend tens of thousands of dollars and will throw away the results. Few, if any, of these processes are considered critical.

Just looking for some thoughts. (More than 44 responses in the last month!)

Process Savings potential - Karl-Oskar Brännström

Current top online discussion with more than 50 contributions
Karl-Oskar sets the ball rolling...
I am a believer. I believe BPM and BPMS can make companies more efficient. More agile. More competitive. And, in general, a nicer place. However, we are in the middle of a recession, both on my side of the Atlantic ocean, and on all other sides of all other oceans.

This makes companies more cautious, and less eager to gamble. Hard facts is the only arguments that bites. I know most of us in this forum somehow, sometimes, plays the role of the salesman. As such, you probably struggle with the same issues as me.

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BPM and overcoming complexity - New slide show - Steve Towers

New slidedeck reviews complexity in process management and how to eradicate it.

James Rosenegk (Smith) - Consultant at Kaizen Training and Managing Director of Future State Consulting Ltd

Steve, I love the comment about outcomes (slide 13). If we design our offerings with the customer's outcomes firmly defined and in place - and better still if we jointly design the process that will give them those outcomes - then we will truly conquer some of the complexity in organisations!

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What is BPM? - Annual Survey 2009

Let's start this with a Poll - What do you think Business Process Management is?

Early snapshot shows http://polls.linkedin.com/poll-results/32458/qzuhq

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Conferences
BPM In Telecoms (Amsterdam)
Business Process Excellence in Financial Services (London)

		Certification Program - now goes to SEVEN levels		Join more than 6,500 qualified Certified Process Professionals at one of these events!
Certification Moves to a New Level - seven in fact! Our new site, Certified Process Professional has just opened its doors. In conjunction with the Process Management Institute the updated and advanced programme will continue to spread the word of EFFECTIVE and PROVEN BPM. Cut the theory and get to the heart of achieving results from the worlds first and foremost BPM programme. The Seven levels include: Available immediately as Open or In-house programmes you can review courses advertised to Level 3 at www.bp2009.com or drop us a line and tell us what you are interested in: Level 4 - Perform - Performance Management & BPM Level 5 - Integrate - Technology & BPM Level 6 - Strategy - BPM and the Strategic elements Level 7 - Leadership - Leading with BPM - Your people, your customers and your markets

BPGroup Linkedin - Join the discussion, network and participate in our Special Interest Groups

BP Groups main forum. general discussions, networking and special offers. Join Here.		The Financial SIG, chaired by John Corr, CEO of City Process Management.		The Innovation SIG chaired by Theo Priestley, Head of BPM & Organisational Performance Process Maverick Limited.