Advanced BPM Education & Training from the Bennu Group Network
| Format | Content | Where & When | Bennu Home | Towers Home | Global Partners | Book Now |
| Forum | Who | Duration | How | Where | ||||||
| days | InClass | OnLine | Open | OnSite | Certification | Qualification | ||||
Executive Overview |
Company Officers, Directors | 0.5 | Y | Y | ||||||
Senior Management Seminar |
Managers, Senior Executives, Heads of Function |
1 | Y | Y | Y | |||||
Certified Process Professional Workshop Levels 1,2 & 3 |
Process Professionals, Managers, IT Professionals, Business Analysts |
3 | Y | Y | Y | Y | Y | Certified Process Professional | ||
Certified Process Practitioners Seminar |
Suitable and recommended for everyone in the organization | 1 | Y | Y | Y | Y | Y | Certified Process Practitioner | ||
| CEMM Workshop | Business Analysts, |
2 | yes | yes | yes | yes | yes | CEMM Engineer | ||
| Content | ||||||||||
Executive Overview |
A Review of the immediate opportunities from adopting Customer Expectation Management. Case Studies and an opportunity to discuss best practice, do's and don'ts. Non technical - business focussed. | |||||||||
Senior Management Seminar |
An Opportunity to test the Approaches & Methods. Review of the CEM toolkit with working examples. Discussion of the People and Strategy issues. Insight into best practice. | |||||||||
Certified Process Professional Workshop Levels 1,2 & 3 |
Hands-on application of the techniques, approaches and CEM Method. Adoption of the 'outside-In' skill set working in teams on real case studies. Full Certification for participants. | |||||||||
Certified Process Practitioners Seminar |
Focus on Successful Customer Outcomes. What they mean and how they effect the way we work together. Introduction to basic techniques. | |||||||||
CEMM Workshop |
Hands-on with the CEM Method and HerculesX software toolkit. The opportunity to practice and develop the skillsets required to support the organizations adoption of Advanced BPM and CEM. | |||||||||
| Format | Content | Where & When | Bennu Home | Global Partners | Book Now |
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| Where & When | ||||||||||
Executive Overview |
Inhouse - by agreement request contact | |||||||||
Senior Management Seminar |
Inhouse & Open Sessions. Latest Open Senior Management Seminars here. | |||||||||
Certified Process Professional Workshop Levels 1,2 & 3 |
Inhouse - by agreement - request a call Open - Latest Open Classes - North America - Europe - Africa - Middle East- India Online - Find Out more Here (Global and available immediately) |
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Certified Process Practitioners Seminar |
Inhouse - by agreement - request a call Open - Latest Open Classes - North America - Europe - Africa - Middle East - India Online - Find Out more Here (Global and available immediately) |
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CEMM Workshop |
Inhouse - by agreement - request a call Open - Latest Open Classes - North America - Europe - Africa - Middle East |
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